Terms of Service

Who provides the service

Polka Codes is owned and operated by XEN SOFTWARE CONSULTING LIMITED in New Zealand. These terms apply when you access or use Polka Codes.

Contact us at hello@polka.codes for legal, privacy, billing, or support questions.

Pre-release service

Polka Codes is a pre-release AI coding workspace. Features, workflows, limits, pricing, availability, integrations, and outputs may change as the product develops.

We may add, remove, suspend, or change parts of the service where needed for security, reliability, legal compliance, product development, provider changes, or operational reasons.

Accounts and GitHub access

You must use an account you are authorised to use and keep your account secure. You are responsible for activity under your account.

When you sign in with GitHub or connect repositories, you authorise Polka Codes to access and process the GitHub account, installation, repository, token, and related data needed to provide the requested workflows.

You are responsible for making sure you have the rights and permissions needed before connecting repositories, submitting code, or asking Polka Codes to work with repository content.

Your content and AI outputs

You keep ownership of content you submit to Polka Codes, including prompts, code, repository context, files, logs, screenshots, and other workspace material.

You grant us the permission needed to host, store, process, transmit, analyse, transform, and display that content so we can operate Polka Codes, provide AI workflows, secure the service, troubleshoot issues, and support your account.

AI-generated output may be incomplete, incorrect, unsafe, insecure, or unsuitable for your project. You are responsible for reviewing, testing, validating, and deciding whether to use any output.

Acceptable use

Do not use Polka Codes to break the law, violate others' rights, attack systems, distribute malware, expose secrets, misuse third-party services, evade security controls, overload the service, or submit material you are not authorised to process.

Do not attempt to bypass quotas, billing controls, authentication, security boundaries, tool restrictions, sandbox policies, or repository permissions.

Billing

Paid features, token packs, plans, or usage limits are described in the app or at checkout. Prices, quotas, and feature availability may change before the product becomes generally available.

Payments are processed through Stripe. Refunds, credits, and billing corrections are handled as stated at checkout, in the app, or as required by applicable law.

Suspension and termination

We may suspend or terminate access if we reasonably believe an account has violated these terms, creates legal or security risk, causes operational harm, fails to pay amounts due, or misuses the service.

You may stop using Polka Codes at any time. You can contact hello@polka.codes for account, deletion, billing, or export questions.

Disclaimers and liability

Polka Codes is provided on an as-is and as-available basis to the maximum extent permitted by law. We do not promise uninterrupted availability, error-free operation, or that outputs will meet your requirements.

To the maximum extent permitted by law, XEN SOFTWARE CONSULTING LIMITED is not liable for indirect, consequential, special, incidental, punitive, or loss-of-profit damages, or for loss of data, repository damage, business interruption, or decisions made using AI output.

Nothing in these terms limits rights that cannot be limited under applicable law, including any non-excludable consumer guarantees or remedies.

New Zealand law

These terms are governed by New Zealand law. Any dispute relating to Polka Codes or these terms will be handled under New Zealand law unless another law must apply.

If any part of these terms is invalid or unenforceable, the remaining parts continue to apply.